Personal Profile
• Experienced business manager with a diverse background in marine and land-based electrical systems, drainage maintenance, and software development. Skilled in CCTV surveying, team leadership, and implementing AI solutions for process automation. Holds a first-class honours degree in Building Surveying and the Environment and possesses strong problem-solving and customer relations skills. Qualified adult trainer and lecturer.
Key Skills
Technical Skills
• Qualified electrical engineer (Electrical Fitter)
• Qualified pipe condition classifier (MSCC3 - OS19X)
• In-depth knowledge of drainage law and maintenance
• Teaching, training and lecturing
• Computer hardware and software repair
• Full-stack website development
• Machine learning experience in creating object detection, classification models, and text recognition
Management Skills
• Certificate of Professional Competency for transport manager duties
• Asset deployment
• Production of management accounts and reports
• Customer relations
• Problem-solving
• Estimating
Health, Safety, and Compliance
• Street Works Supervisor - NRSWA (3 City & Guilds 6156/01)
• Road Opening License procedures
• In-depth health and safety and quality experience
Administrative Skills
• Thorough knowledge of office processes and administration
• Working closely with insurers, loss adjusters, surveyors, engineers, architects, and project managers
Professional Experience
Syncware Ltd t/a Viewline (Jan. 2014 - Present)
• Managing Director
• Developed and marketing of CCTV survey reporting software
• Provided training services
• Introduced AI to automate image and video inference and assessment
Lanes Group Plc (April 2008 - December 2010)
• Regional Manager
• Managed day-to-day operations of a service center for Devon and Cornwall
• Expanded customer database through marketing. Delivered toolbox talks, site visits, and quotations
• Ensured adherence to quality, health & safety, and maintenance systems
• Reported to senior management on all aspects of the operation
Shercon Cleaning Services Ltd (1986 - 2008)
• CCTV Surveyor & Manager
• Conducted CCTV surveys for various clients, including local authorities and contractors
• Produced reports and recommendations
• Provided in-house training, daily briefings, site inspections, and disciplinary meetings
• Managed procurement and maintenance of plant and other assets
• Handled emergency response, reporting, estimating, quotations, supervision, and more
MOD - Devonport Naval Base (1980 - 1986)
• Electrical Fitter (Apprenticeship)
• Completed a 5-year apprenticeship and establishment as an Electrical Fitter
• Performed electrical maintenance tasks on HM facilities, including marine vessels and infrastructure
Education
• Building Surveying and the Environment, 1st class (honours), University of Plymouth
• Diploma in Art and Design (Distinction), Russbridge Academy
• Award in Education and Training (BTEC Level 3), City College Plymouth
Certifications
• OS19x (MSCC3) - Pipe Sewer Condition Classification
• Indentured Marine Electrical Fitter (Apprenticeship)
Additional Achievements
• Installed wastewater treatment plant for a small community
• Implemented health and safety policy, including accident/incident reporting and management
• Developed in-house CCTV reporting software
• Managed company relocation, including setup of new communications system and office layout
Interests
• Rugby (played at county level for Devon and Cornwall Combination)
• Kickboxing
• Cross-country running
• Hiking